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Terms and Conditions

General Terms and Conditions

 

Booking Confirmation and T&C

Payment Plan Direct Deposit Details

§  Kailash Mountain Collective Pty Ltd BSB 063 514 Acc 1058 8518

Pay ID §  626 071 077

For card payments please pay through our web store at https://www.kailash.co/retreat-bookings/

 

 

Booking Process, Terms and
Conditions

Cancellation / Transfer Policy

45 Days prior to booking, transfer of dates or full refund is available without penalty minus $50 processing fee (subject to availability.)

Within 45 Days of the booking date, in the event of a cancellation caused by the guest due to any reason, there will be no cancellation or refund given.

In the event of a cancellation caused by Kailash, a transfer of dates or full refund will be offered

 

Covid-19 Lockdown

In the event of a state or federal mandated lockdown orchange to state of emergency conditions that explicitly prohibits the running of the event (such as but not limited to stage 4 lockdowns etc), a voucher for the full amount paid for the retreat will be issued and valid for 12 months from the date of the original retreat.

In the event borders are open but subject to conditions and facilitators or guests make a personal decision to not travel because of conditions of re-entry to their own state, fear of lockdown etc, where there hasn’t been an explicit or mandated requirement not to attend, and travel and attendance is still legal and permitted, we are unable to offer a refund or discount.

 

Natural Disaster and Extreme Weather

Fire Danger; In the event of a Code Red or Extreme fire day in the region, or forecasted in the region, or an impending risk to the property by a bushfire or other natural disaster, all guests will be required to evacuate if on location, or will be unable to proceed with the booking if yet to arrive.

o   A transfer of dates will be offered, or a voucher issued and valid for 12 months.

 

Membership Terms and Conditions

GENERAL: 

Members are required to abide by the Ashram rules and guidelines.

 

 

PAYMENT: 

The yearly price for 2022 is $249 for a 12 month period commencing the date of payment. Payment entitles the member to 12 months of Ashram Membership.

Payments are subject to yearly review and confirmation (by email) and indexation of no greater than CPI.

 

CANCELLATIONS:

Members are free to cancel their membership within 30 days and are entitled to a 100% refund.

Cancellations after the 30 days will incur a $100 processing fee with the remaining time of the 12 month period pro-rated and offered as a refund minus the processing fee. 

 

FREE RETREAT OFFER: 

The free retreat offer is inclusive of a 2 night personal retreat stay where members are not required to donate to the Ashram. This stay enables you to introduce a friend to the Ashram. This stay must be confirmed with management prior to booking.

 

 

GURUKARYA on KAILASH RETREATS:

Members are able to support Kailash retreats on Gurukarya positions. Placements are at the discretion of management and are decided up based on experience, availability and requirements for the retreat. 

 

ASHRAM STAYS:

Members are able to book to stay at the ashram when the centre is not in use for retreat. Members are able to bring immediate family and children so as they are well behaved.

The guidelines outline a suggested donation rate which is to be paid in person at the ashram.

Management reserves the right to block dates to meet a variety of needs such as repair and maintenance.

 

UPDATES TO T&C:

Members will be updated via email with amendments to the T&C. The membership is currently in it’s infancy and we appreciate your understanding as we roll out the systems including your online members area.